Smarter automation, less maintenance

Make AI Agents understand goals in natural language and adjust workflows dynamically instead of relying on fixed rules.

Adaptive and scalable decision-making

Combined with the power of Make apps, Make AI Agents can access the right tools, make the right decisions, and perform the right actions.

Seamless integration across workflows

With 3,000+ app integrations and 30,000+ actions, Make AI Agents work with your existing systems effortlessly.

What are AI agents?

Autonomous software that performs tasks, makes decisions, and collaborates with your systems and teams.

Business benefits

• Lower costs through automation
• Faster cycle times and 24/7 coverage
• Higher revenue via better targeting
• Consistent, compliant workflows
• Actionable insights from your data

High-impact use cases

• Lead qualification and outreach
• Support triage and knowledge retrieval
• Finance reconciliations and anomaly detection
• IT incident routing and summaries
• HR screening and policy Q&A

How to adopt

• Start with one measurable workflow
• Integrate with CRM/ERP/ticketing via APIs
• Track KPIs: time saved, errors, conversion
• Keep humans-in-the-loop for critical steps
• Iterate and A/B test prompts and policies

Example workflow

• A lead-triage agent pulls new leads from your CRM, enriches data, scores priority
• Assigns tasks to sales—logging every decision
• Input: New leads, website events
• Actions: Data enrichment, scoring, assignment, follow-up emails
• Outputs: SLA-compliant tasks, analytics dashboard updates
• Iterate and A/B test prompts and policies